Thank-you for interest in our jewelry
If you have any additional questions that are not answered here, please fill out this contact form or click here to email us.
Returns and exchanges Delivery and Shipping Online Shopping cart ordering Rush Orders Custom Orders Methods of Payment Sales Tax Wholesale inquires Special orders Regarding our jewelry
Returns and exchanges: Of course we want you to love your jewelry. And we want you to be happy with your purchase from SD Paradise Jewelry. Therefore, if you don’t like a piece, you may return it within 7 days of receiving it, for an exchange or a full refund. This is as long as you return it in an undamaged and unused condition; otherwise we cannot guarantee a refund.
After 7 days and up to 15 days we will gladly exchange your item for another item available at SD Paradise Jewelry. Note: The shipping and handling are not refundable. Items that have been custom made are also not refundable or returnable.
Please email us before you return an item at info@sdparadisejewelry.com. Please state the item you are returning and the reason. Please include your return address on the package.
Merchandise must be carefully packed in a sturdy box. We will not take responsibility for damage occurring in during shipping while returning an item.
If the item you received from us was damaged, please notify us immediately and we will be happy to exchange it.
Our address is: SD Paradise Jewelry P.O. Box 420008 San Diego, Ca 92142 Phone is: 858-530-2299.
Delivery and Shipping All orders of $100.00 or more will be shipped courtesy of SD Paradise Jewelry.com Within the United States.
Since every item is handcrafted, please allow 2 to 3 days business days for your item to be shipped. Please allow a total of 5 to 7 business days for your item, unless it is specified otherwise on the website.
Shipping Prices for USPS overnight delivery is : $17.00
At the moment, we ship only to addresses in the United States.
Online Shopping cart ordering: To order an item online, go ahead and click on the shopping cart pf the item (s) of your choice. We offer secure ordering online and you will be given the choice to pay by Visa, MasterCard, or Discovery Card. Your credit information is protected by a secure processor. Your SD Paradise jewelry purchase will appear on your statement as being paid to SD Paradise Jewelry and/ or Julia Morrell.
Rush Orders: SD Paradise Jewelry.com can offer rush delivery for in-stock items for an additional charge over our regular shipping charges. Please email us at info@sdparadisejewelry.com to be sure that your item is in stock, and available for a rush delivery and for the additional cost to your location. Please note however: we may require up one to two business days for the preparation of your order.
Custom Orders: Custom orders will require a 50%, nonrefundable deposit.
Methods of Payment: We accept Visa, MasterCard, American Express and Discover.
Sales Tax: SD Paradise Jewelry.com charges sales tax to all orders shipped within California
Wholesale inquires: Are you interested in carrying SD Paradise Jewelry.com pieces in your shop? Please contact info@sdparadisejewelry.com for pricing and details. Please include the following information: your name, your boutique name, address, phone number, items of interest on our website, and other lines that you carry.
Regarding our jewelry: Please note that each item is specially handcrafted. Julia Morrell, likes to make each item unique and each item will vary from piece to piece. She prefers making something different each time she creates something. Therefore, each item is limited in quantity, and there are no guarantees of continued availability once something has sold.
Effort has been made to display the jewelry with accurate colors through the photographs on the website. However, due to variations in settings of color on your monitor, there are no guarantees that the color you purchase will look exactly like the color you viewed on your screen.
Thank-you for being a SD Paradise Jewelry customer. We appreciate your business.